Privacy Policy

Privacy Policy for Salted Tortilla Chips Authentico Foods

Introduction

Welcome to https://salted-tortilla-chips-authentico-foods.chicagotortillachips.com (hereafter referred to as “Salted Tortilla Chips Authentico Foods,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, and handling of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and its successor, the California Consumer Privacy Rights Act (CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://salted-tortilla-chips-authentico-foods.chicagotortillachips.com
  2. Any applications or services offered through our website
  3. Interactive features and forms on our platforms
  4. Communications initiated by us, such as newsletters, emails, calls, and texts/SMS messages

Please note that this policy does not extend to third-party websites, applications, products, or services accessed through links on our platform. These entities have their own privacy policies governing user data collection and processing.

Data Collection and Processing

We collect various types of personal data (hereafter referred to as “Personal Data”) when you interact with us in the ways described above:

  1. Account Information: Details associated with your account creation, including usernames, email addresses, and passwords.
  2. Payment Information: Transaction details required for processing purchases, such as credit/debit card numbers and expiration dates.
  3. Financial Information: Bank account information for direct deposits or other financial transactions.
  4. Purchase Information: Product ordering history, quantities, and transaction timestamps.
  5. Mobile Device Identifiers: Unique device identifiers from your mobile devices when you use our applications.
  6. Location Data: Geolocation data if you choose to share it while using our services.
  7. Feedback: Any comments, reviews, or testimonials you provide us with.
  8. Social Media Information: Details collected when you interact with our social media accounts, including any publicly available personal information.
  9. Product Information: Data about products you view, purchase, or express interest in, such as preferences and customization options.

We collect this data through direct user input, interactions with our systems, and automated technologies like cookies and tracking pixels. Additionally, third-party service providers may share Personal Data with us for specific purposes, adhering to their respective privacy policies.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Essential for the basic functions of our website, such as user authentication and session management.
  • Preference Cookies: Remember your preferences, language settings, and display options.
  • Analytics Cookies: Collect information about your use of our site, including pages visited, features used, and referral sources. This data is used to improve our services and content.

Users can control non-essential cookies through our Cookie Manager or browser settings. Please note that disabling certain cookies may impact your user experience on our website.

Data Retention and Deletion

We retain Personal Data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. The retention periods vary based on the type of data and the legal obligations we must adhere to:

  • Account information and transaction records are typically retained for a minimum of 7 years due to tax and accounting requirements.
  • Personal data associated with marketing communications may be kept for up to 24 months from the last interaction unless you request its deletion.
  • We may store aggregated or anonymized data indefinitely for research, analytics, or other purposes, but this data does not contain personally identifiable information.

When your data is no longer required, we securely delete or anonymize it to prevent unauthorized access or use.

Data Security

We have implemented robust security measures to protect Personal Data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We encrypt sensitive data both at rest and in transit using industry-standard encryption protocols.
  • Secure Third-Party Processing: We engage secure third-party service providers to process payments and other transactions, ensuring they adhere to strict security standards.
  • Access Control: Only authorized personnel have access to Personal Data, and they are bound by confidentiality obligations.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate steps to delete it.

Your Rights (depending on your geographical location)

You have certain rights regarding your Personal Data:

  • Access: You can request access to the Personal Data we hold about you, along with information about how it is being processed.
  • Rectification: You may request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your personal information.
  • Restriction: You have the right to restrict the processing of your data in specific situations.
  • Portability: You may receive a copy of your Personal Data in a structured, commonly used format and transfer it to another controller.
  • Objection: You can object to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: You have the right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our privacy team using the information provided below. We will respond to your requests within a reasonable timeframe and in line with applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, or if you wish to exercise your rights as described above, please contact us:

  • Email: contact@salted-tortilla-chips-authentico-foods.chicagotortillachips.com
  • Postal Address: Salted Tortilla Chips Authentico Foods, [Address], [City, State, ZIP Code]